Privacy Policy

Effective Date: 05/27/25 Last Updated: 05/27/26

Summit Customs ("Summit Customs," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit summitcustoms.co (the "Site"), interact with our chat tools, request a quote, or use our services — including window tinting, paint protection film (PPF), ceramic coating, vinyl color change wraps, auto detailing, and paint correction.

By using our Site or services, you agree to this Privacy Policy.

1. Information We Collect

Information you provide directly:

  • Contact information — name, email address, phone number, mailing address
  • Vehicle information — year, make, model, color, VIN (when relevant for service quotes or records)
  • Service details — type of service requested, preferred appointment dates, project notes, and photos you share of your vehicle
  • Payment information — handled securely by our payment processor; we do not store full card numbers
  • Communications — messages you send through our chatbot, email, contact forms, text messages, or phone calls

Information collected automatically:

  • Device and browser information (browser type, operating system, screen size)
  • IP address and approximate location
  • Pages visited, time on site, click behavior, and scroll activity
  • Referring URLs and search terms used to find our Site
  • Cookies and similar tracking technologies

Information from third parties:

  • Advertising platforms (such as Google Ads) and analytics providers
  • Public reviews and ratings platforms (such as Google Business Profile) when you publicly engage with our profiles
  • Referral sources, when a customer or partner refers you to us

2. How We Use Your Information

We use the information we collect to:

  • Provide quotes, schedule appointments, and deliver services
  • Communicate with you about your project, appointment confirmations, status updates, follow-ups, and warranty matters
  • Process payments and maintain transaction and service records
  • Send marketing communications (only if you opt in or have an existing relationship with us); you can opt out at any time
  • Improve our Site, services, and customer experience
  • Run and measure advertising campaigns, including retargeting visitors to our Site
  • Detect and prevent fraud, security issues, or misuse
  • Comply with legal and tax obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking tools, including:

  • Google Analytics 4 — to understand how visitors find and use our Site
  • Google Ads conversion tracking and remarketing — to measure ad performance and show you our ads on other sites you visit
  • Google Tag Manager — to manage tags and tracking on our Site
  • HubSpot chatbot — to power the chat feature on our Site and respond to your inquiries
  • Duda — our website platform, used for hosting and Site functionality

You can control cookies through your browser settings. Disabling cookies may limit some Site features. To opt out of Google's personalized advertising, visit https://adssettings.google.com.

4. How We Share Your Information

We do not sell your personal information.

We share information with:

  • Service providers who help us operate our business — including scheduling tools, payment processors, email and CRM platforms, analytics, advertising platforms, chat providers, and our website host
  • Advertising and analytics partners as described in the Cookies section
  • Professional advisors (accountants, attorneys, insurers) when needed
  • Legal authorities if required to comply with a subpoena, court order, or other valid legal process
  • A successor entity in the event of a merger, acquisition, or sale of business assets

5. Your Privacy Rights

Colorado residents: Under the Colorado Privacy Act (CPA), you have the right to:

  • Access the personal data we process about you
  • Correct inaccurate personal data
  • Delete personal data we hold about you
  • Obtain a portable copy of your personal data
  • Opt out of targeted advertising, the sale of personal data, and certain profiling activities

To exercise these rights, contact us at marketing@summitcustoms.co. We will respond within 45 days, as required by law. If we deny your request, you may appeal our decision by contacting marketing@summitcustoms.co.

Other residents: If you live outside Colorado, you may have similar rights under your state or country's privacy laws. Contact us and we will do our best to honor your request.

Opting out of marketing: You can unsubscribe from marketing emails by clicking the unsubscribe link in any message or by contacting us directly. Reply STOP to opt out of text messages.

6. Do Not Track

Our Site does not currently respond to "Do Not Track" browser signals. We treat all visitors consistently as described in this Privacy Policy.

7. Data Retention

We keep personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer service records (invoices, vehicle records, warranty documentation) are typically retained for seven (7) years for tax, accounting, and warranty purposes.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (such as product manufacturer pages or social media profiles). This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through a notice on our Site or by email.

12. Contact Us


If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact:
Summit Customs 5321 Magnolia Street, Commerce City, CO, 80022 Email: marketing@summitcustoms.co Phone: 303-499-1164 Website: summitcustoms.co